Delivery Policy

1. Digital products only

OmniX Labs currently sells digital products and services only. Nothing is shipped physically, and there are no shipping charges.

2. How you receive your purchase

• Once your payment is confirmed, we email your access details to the address you gave at checkout, and your pack appears in My Account.
• Delivery is usually instant, and always within 24 hours of payment confirmation.
• Your access period starts on the date of purchase, as shown on each product page.

3. Workshops and school programs

Workshops and programs are delivered on the dates agreed with you, either online or at your premises. You will get confirmation and joining details by email.

4. Didn’t receive your access?

First check your spam or promotions folder. If it isn’t there 24 hours after payment, email [Support email – to be updated] with your order number and we will sort it out quickly.

5. Physical materials

If we offer printed material in future, its delivery times, areas and charges will be added to this policy before it goes on sale.